One baby at a time...
When we are faced with a challenge at OZ Systems, we listen for the late Dr. Ken Pool’s message, even as we continue on during our second year without him. “Slay one beast at a time,” is one of our favorites. In the early days of playing video games with his kids, it was his strategy to avoid “dire consequences” when facing multi-headed monsters. When OZ Systems face complex problems with multiple moving parts, our IT professionals, software developers and public health subject matter experts collaborate to identify a seamless CCHD screening solution for a busy nurse. I watch as teams review lines of code together. I listen as they outline new opportunities to improve care for a family.
One baby at a time. You can see how that line may have evolved. “Detect and Connect – One Baby at a Time” became a tagline in our early days, but it is more than just a tagline today. It is our purpose at OZ Systems. At our core, this is why we exist — to ensure that each newborn screened at birth (for mandated and often legislated conditions) receives accurate, safe and complete timely care. We do not aim to be 95% successful. We understand it, rather, to be 0% when a baby is lost, or 100% when a deaf infant receives cochlear implants.
Yes, we are innovators. And our innovation is directed toward closing the loop for each newborn, for each screening. This means auditable, verifiable information on the specimen card. Only then can we help ensure that newborn screening labs will not waste precious hours searching for an affected newborn because the name was illegible on the card or incorrectly entered into the lab system.
We start with the IHE (Integrating Healthcare Enterprise) Newborn Admission Notification Information (NANI) technical profile that sends demographic and other key data from the hospital’s electronic record to prepopulate our electronic form for the specimen card. Our systems capture the information and send it electronically to the newborn screening lab, with no delay or errors. Verifiable data is our mantra because it fulfills our purpose to connect a baby to necessary care.
Results for point-of-care (POC) hearing screening come directly from the device into our systems to reduce errors. Then we automate the decision support to provide next steps in care. For heart screening, our clinical decision support automates a jurisdictionally approved algorithm, like that of the Academy of Pediatrics. Both these functions were designed to reduce errors in care and assure that accurate next steps are implemented. Detect and connect…
Our volunteer work with HL7 (Health Level 7) and IHE is done so we can be a part of the standards development for screening and we can become experts ourselves at implementing them. Standards mean we communicate with EHRs (Electronic Health Records) and that our software tools are interoperable. And again, standards are the tools we implement to fulfill the purpose of connecting a baby to the geneticist, to the cardiac surgeon.
As companies grow, it’s easy to become distracted by bright, shiny objects and lose that sense of purpose. At OZ Systems we rededicate our purpose in honor of our founder Dr. Pool, the babies in our company’s future, and the clinical and public health staff that care for them.